Sooner or later it happens: The phone rings and it’s an employee with a complaint. “Who has time for this?” you’re thinking. You do. You must make time. I’ll show you why it’s essential and what you need to do.
Employee complaints are a cost of doing business. If you want to reduce those costs and earn employee trust, you must address employee complaints by conducting effective workplace investigations.
But this is not just another CYA guide. Author and Attorney Kelly Charles-Collins, an expert in HR issues and Employment Law, offers a fresh perspective on conducting workplace investigations. With over 20 years of experience successfully defending companies ranging from small businesses to Fortune 100 companies, Charles-Collins reframes the risk management discussion around workplace investigations from reactive to proactive — focusing on the benefits rather than the burdens.
Using a case study and interactive exercises, you will discover how to:
- Save time and money by standardizing your investigative process
- Enhance your company atmosphere, culture, and environment
- Convert your “peanut gallery” employees into your “raving fans”
- Preserve company assets without sacrificing employee satisfaction and productivity.
Revolutionize your thinking. Whether you are a business owner, Human Resources professional, or member of the management team, embrace the opportunity to find out what is going on in your business, affecting your employees’ productivity, eroding employee trust, and ultimately impacting your bottom line. Whether you are a business owner, Human Resources professional, or member of the management team, ACE Your Workplace Investigations, is Your Step-by-Step Guide for Avoiding Friction, Covering your Assets, and Earning Employee Trust.